Help Center

Welcome to the Help Center

Explanation:

Lock Book - Docu is the Documentationtool of Lock Book
Lock Book - Draw is the name of Lock Books Drawing- and Planningtool

Featured portals

  1. ABS Digital

    Report problems, ask questions or give us feedback on our digital products. Alternatively, you can reach us via our support hotlines for

    ABS Plan +49 2832 97281-125

    ABS Doku +49 2832 97281-130

    Support hours:
    Mo-Th 9 a.m. - 12 p.m. & 1 p.m. - 4 p.m.
    Fr 9 a.m. - 1.30 p.m.

  2. Product Complaints

    Welcome
    You can select a product complaint request from the options provided.

Suggested forms

  • Eine Anfrage oder einen Vorfall senden in ABS IT-Support

    Senden Sie eine Anfrage oder melden Sie ein Problem.

  • Problems with delivery in Product Complaints

    Product was delivered incorrectly

  • I would like to return a product. in Product Complaints

    You would like to return goods that you no longer need or that you have ordered incorrectly?

  • Sonstiges in ABS Marketing

    Du kannst deine Aufgabe oder dein Projekt keiner Kategorie zuordnen? Kein Problem – nutze einfach die Option „Sonstiges“ für deine Anfrage.

Powered by Jira Service Management
{"xsrfToken":"6c776669e75d48e2efa3c61fdfcb123989a09101_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/389bc414-01cf-4e14-8065-603d4c193ec8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTY3MGJhZC04MzM1LTRlYjAtOTRlNC0xNzUzNDRhNGVkZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4OWJjNDE0LTAxY2YtNGUxNC04MDY1LTYwM2Q0YzE5M2VjOCI6WyJyZWFkIl19LCJleHAiOjE3NDU3MzkzOTcsIm5iZiI6MTc0NTczODc5N30.g8K4kYSAeeHu6dsYiGWU1J9-72xiNm6OI3zdUOT8foQ&client=49670bad-8335-4eb0-94e4-175344a4ede5&mode=fit","logoId":"389bc414-01cf-4e14-8065-603d4c193ec8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Explanation:","userInitialAnnouncementMessageWiki":"<p>Lock Book - Docu is the Documentationtool of Lock Book<br> Lock Book - Draw is the name of Lock Books Drawing- and Planningtool</p>","translations":{"de-DE":{"announcementHeader":"Erklärung:","announcementMessage":"Erklärung:\nMit Lock Book - Docu oder nur Docu ist das Dokumentationstool der Lock Book Plattform gemeint.\nUnd mit Lock Book - Draw oder nur Draw wird das Zeichen- und Planungstool der Lock Book Plattform bezeichnet.","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Explanation:","announcementMessage":"Lock Book - Docu is the Documentationtool of Lock Book\nLock Book - Draw is the name of Lock Books Drawing- and Planningtool","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#aaaaaa","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6fa6f29a-6230-4bf0-a1dd-33e8c451fd27/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTY3MGJhZC04MzM1LTRlYjAtOTRlNC0xNzUzNDRhNGVkZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZmYTZmMjlhLTYyMzAtNGJmMC1hMWRkLTMzZThjNDUxZmQyNyI6WyJyZWFkIl19LCJleHAiOjE3NDU3MzkzOTcsIm5iZiI6MTc0NTczODc5N30.-VTWHnVE2QM9vy9fGDO3f76nBSPBAFx0W0j0mtAFRhU&client=49670bad-8335-4eb0-94e4-175344a4ede5&height=300&mode=fit","bannerMediaApiFileId":"6fa6f29a-6230-4bf0-a1dd-33e8c451fd27","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=abssafety","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6c776669e75d48e2efa3c61fdfcb123989a09101_lout","baseUrl":"https://abssafety.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://abssafety.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"49670bad-8335-4eb0-94e4-175344a4ede5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2a5f2db3df2d4e55ba630f6a929fe65c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}