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Help Center

Welcome to the Help Center

Featured portals

  1. ABS Digital

    Report problems, ask questions or give us feedback on our digital products. Alternatively, you can reach us via our support hotlines for

    ABS Plan +49 2832 97281-125

    ABS Doku +49 2832 97281-130

    Support hours:
    Mo-Th 9 a.m. - 12 p.m. & 1 p.m. - 4 p.m.
    Fr 9 a.m. - 1.30 p.m.

  2. Product Complaints

    Welcome to our support page
    We look forward to assisting you with your request. To ensure quick and structured processing, please use our ticket system.
    Here's how it works:
    • Select the appropriate request type from the available options.
    • Track the status of your request online at any time.
    • Only a one-time, free registration is required.

    Telephone availability
    🕒 Monday – Thursday: 7:00 a.m. – 4:30 p.m.
    🕒 Friday: 7:00 a.m. – 1:30 p.m.

Suggested forms

  • Eine Anfrage oder einen Vorfall senden in ABS IT-Support

    Senden Sie eine Anfrage oder melden Sie ein Problem.

  • Eine Anfrage oder einen Vorfall senden in Hausmeister

    Senden Sie eine Anfrage oder melden Sie ein Problem.

  • Problems with delivery in Product Complaints

    Product was delivered incorrectly.
    auftragsbearbeitung@absturzsicherung.de or by phone at 02832-97281-210

  • Problems with the product in Product Complaints

    Product is defective or damaged.
    reklamation@absturzsicherung.de or by phone at 02832-97281-0

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